Ask the Right Questions
Not all financial advisors are the same. Asking the right questions can help you find the right advisor for your specific goals. However, you may not be aware of what questions to ask or even what a good answer would be. You may find this concise summary of questions helpful in your search.
The over-whelming answer should be “Yes”. A fiduciary has a legal obligation to work in your best interest. Not all advisors are required to take a fiduciary responsibility for their clients. Knowing whether your advisor has this level of responsibility for you is critical.
At Granite Harbor, we act as a fiduciary for any investment advisory or planning clients
Who is the common thread – the hub - that ties all parties together on behalf of your family? Most often, it’s you. As your wealth grows, the amount of time required to be in this extremely important position grows, while the time you have available shrinks. A holistic financial planner should be able to fill in as that hub, proactively collaborating with your other financial professionals to identify opportunities, maximize efficiency, and reduce redundancy across investment management, tax planning, and estate planning.
We like to be easy to work with and can serve in a variety of capacities for your family:
- CFO Service Only
- Standalone financial planning relationship - being the HUB - flat fee negotiated
- Advisory Only
- Investment management - managing assets for you and your family in both public and private markets - asset based % fee
- Ability to integrate CFO service with no additional fee with AUM above the threshold
- Insurance Only
- Addressing and managing risk portfolio and risk-based products
- All Areas Concurrently and Integrated
Many advisors will specialize in certain areas. For instance, some advisors will only offer investment management services, or only planning services. Others will only offer insurance or protection products. Still others will claim they “do it all”, including tax and legal work, auto and home insurance, etc., when they only implement and execute internally on a few areas. Be sure to have clarity on which services your advisor will be providing, and which services they will not from the beginning of the relationship to ensure what gaps may exist.
For more information on our services offered, please refer to our Who We Serve and Our Services pages:
Advisors can be compensated in many different ways and not all of those ways are transparent to clients. Some charge a flat fee for service; others charge a fee as a percentage of assets under management. Others receive commissions for products and securities placed. Others receive a combination of all of these depending on the circumstances. In any case, it is important to be clear on how your advisor is compensated to be able to correctly identify any potential conflicts of interest. Some advisors charge in advance while others charge upon satisfactory completion.
At Granite Harbor, we stand by our Help First Promise:
- We don't ask for an up-front retainer
- We don't bill until service is provided and completed
- We "invest" in you first
Investment philosophies include the values and beliefs that help guide your decision-making process while building your portfolio. Making sure your personal investment philosophy aligns with your advisor’s is key. Having a written, agreed-upon philosophy can help you and your advisor maintain discipline when challenges arise.
What We Believe:
- We focus on the four things we can control: Taxes, Fees, Diversification & Behavior
- We believe in efficient markets (but not always rational)
- Market premiums VS. Sector weightings/ rotations
- We believe in offering competitive pricing and are able to because of our unique target market focus
Financial freedom comes with flexibility, and it also comes with a greater number of decisions to make. You should know the thought process that went into an investment decision. Not just why an advisor is making a recommendation, but what were the other alternatives and why were they not recommended?
This applies to more than just managing an investment portfolio. Depending on your circumstances, other financial products may add tremendous value to you and your family. It is important to know the due diligence process that goes into making those types of decisions as well. Partnering with a holistic financial planning firm should align you with the level of expertise required to navigate the entire financial product landscape.
Because we are independent fiduciaries, we can be completely agnostic to the products and vehicles chosen to accomplish a particular goal. If it is available, and it is appropriate, we can bring it to the table.
- A portfolio generally takes into consideration the following when determining how to allocate capital:
- Tax situation
- Amount of capital available to invest
- Amount and timing of cash flow needs
- Risk tolerance
Every firm has some conflict of interest. Making sure that they are properly disclosed to you is key. A conflict of interest is not inherently a bad thing. The problem arises when you are not aware it exists and cannot make an educated decision knowing there is some level of conflict involved. An advisor should be transparent and forthcoming about any potential conflicts of interest from the beginning of the relationship. Advisors should also let you know when conflicts have changed.
If we are ever in a conflict of interest, we are required to disclose that conflict to you at the time of the recommendation. We pride ourselves on being extremely transparent and objective when making recommendations for our clients.
The only constant in life is change, and your advisor should be there as your financial plan changes. Your needs should determine how often advisors meet with you. In addition, having a set review schedule can help keep you and your advisor aligned when life unexpectedly changes. Advisors should proactively reach out to you to ensure regular meetings occur. As you approach major life events, such as retirement, meeting frequency should increase to keep everyone on the same page.
Part of our Client Journey involves establishing an agreed upon cadence of periodic reviews. For CFO service clients, they will receive a proactive monthly financial update from the team. For review meetings, at a minimum, we request that we meet once per year, but can customize that to the cadence preferred whether that is monthly, quarterly, or semi-annually.
Many of the strategies considered in financial planning are designed to last a lifetime, even multiple generations. That is the kind of timeline that can span the careers of multiple advisors. What plans have been put in place in the advisor’s firm to ensure the advice and planning will continue to be maintained and preserved beyond your current advisor? Client strategies should be well documented. Advisors should have a robust, written continuity plan where the knowledge, values, and discipline that made your plan successful remain intact.
Good leaders build and develop good leaders. Advisors should be willing to invest back into your success by ensuring the next generation of advisors is well equipped to meet your needs without interruption.
Because we take a team-based collaborative approach to each relationship, we have protected our clients from any service gaps resulting from a departing individual. Each family we serve will have at all times at least three dedicated professionals addressing their needs.
Things change, and as they change, sometimes the people you work with must also change. While saying goodbye may be difficult, you should always be supported when making a decision that is right for your family. You should have a smooth transition from one advisor to another. That includes having access to historical information and answering any questions you might have.
Because we understand we must continue to ear and keep your trust, we do not make it difficult to leave if at any point you feel we are not providing the value you and your family deserve. Your data is your data, and we will help to facilitate any transition necessary if that circumstance arises.